Health & Safety Information
We had a great season last year and are looking forward to another safe and healthy season for our guests and staff. While some things have changed, we remain committed to maintaining certain health measures to help our guests and employees stay healthy and safe.
Guidelines & Information
While mask mandates have been lifted, face coverings are recommended and as a precaution to protect and prevent contagious disease spread. Please stay home if you are sick or experiencing symptoms.
It is recommended that tickets be purchased online in advance. All transactions continue to be cashless.
Gondola and Lifts
Face coverings are recommended on chairlifts and in the gondola when riding with unknown individuals. Please be respectful of personal space and leave windows open in gondola cabins.
Shuttles, Busses, and Public Transportation
Face coverings are recommended on shuttles, busses, and public transportation.
Lost & Found
We will discard any face masks, hand coverings (gloves, mittens, etc.), and any items other than hard goods.
Snow Sports Lessons & Programs
Face coverings are recommended for participants during lessons including while riding on chairlifts and in the gondola.
Food and Beverage
Crock pots, cooking devices, and coolers are not allowed. Food cannot be stored at tables, locker rooms, or other public spaces. If you are bringing your own food, it should fit into a personal pack and not be left in the lodge. At high-capacity time periods please be respectful of fellow skiers and boarders and limit your time at tables.
At Mt Van Hoevenberg, we adhere to the same health and safety protocols as we expect of our guests. We operate with increased frequency of cleaning procedures and a deep clean at night, maintain hand sanitizer stations throughout our venues for guests and employees, and maintain physical barriers at high interaction points like ticketing locations and service areas. Each team member also undergoes a daily health screening prior to every shift.
Our venues follow state and local guidelines, and we appreciate everyone’s understanding if guidelines evolve. Your safety, our safety and the safety of our community is a priority for us. Thank you for your cooperation and we look forward to a healthy and safe season here at Mt Van Hoevenberg.
NYS General Obligations Law Article 18 states, “All persons using a ski trail or slope at a New York State ski area are considered to be skiers.”
To promote safety in skiing and riding by maintaining a reasonable amount of control over the conduct and behavior of skiers and riders on the mountain.
To comply with all aspects of NYS General Obligations Law Article 18 Safety in Skiing Code.
Definition of Reckless Skiing & Riding
The skier/rider who is skiing/riding in a manner that is beyond their ability to control their actions.
Any person involved in activities that may result in personal injury to themselves or to others.
Any person who fails to abide by the New York State Safety in Skiing Code (found at General Obligations Law Article 18) particularly that section entitled “Duties of Skiers” General Obligations Law 18-105. Copies are available at Ticket Booth.
Reckless Skier Program
I. MISSION AND PURPOSE
The mission of the ORDA Reckless Skier Program is to promote skiing and snowboarding safety awareness, and education for employees and guests. The purpose is to educate employees and guests about the National Ski Area Association’s (NSAA) Your Responsibility Code (the Code) and safe skiing practices, enforce proper mountain etiquette, and attempt to reduce fast and reckless skiing/snowboarding.
The ORDA Mountain Safety Program is led at each ORDA venue by a team of ski patrol staff, department supervisors, and mountain managers. Using the Code as a guide, and employing the list of approaches below, each team is expected to:
• Monitor skiing and snowboarding on each mountain, especially in congested areas;
• Explain to offending individuals why their actions are endangering themselves and others;
• Offer suggestions about more appropriate behavior;
• Issue warnings;
• Depending on a guest’s attitude and the seriousness of an infraction, revoke lift privileges.
This guidance document is intended to explain the Code and how it is implemented at ORDA venues, ORDA expectations for guest interaction and intervention, and the types of infractions and levels of discipline that may be imposed for failing to adhere to the Code and the ORDA policies that are designed to assure public safety.View Reckless Skier Policy »