Contact Info

For help planning your trip to Mt Van Hoevenberg or any general inquiries, complete the General Inquiries form below.

General Inquiries

For questions, changes or cancellation requests regarding an order— whether you purchased online or in-person— complete our Customer Service form below.

Customer Service

If you have lost any item(s) at Mt Van Hoevenberg, please fill out the Lost & Found form below, and our Guest Services staff will contact you if and when your item is returned.

Lost & Found

Mailing Addresses & Phone Numbers

Mt Van Hoevenberg
31 Van Hoevenberg Way, Lake Placid, NY 12946
(518) 523-2811

General Inquiries

Need help planning your trip to Mt Van Hoevenberg? Please fill out the form below and we will get back to you as soon as possible.

General Inquiries

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Customer Service

For questions, changes or cancellation requests regarding your order, please complete the form below and a customer service representative will be in touch shortly!

  • This field is for validation purposes and should be left unchanged.
  • This can be found on your confirmation email and/or your print@home ticket(s) (e.g. 19831623)

Lost & Found

  • This field is for validation purposes and should be left unchanged.

  • Contact & Lost Item Information

    Please complete the following information so we may contact you in case your items have been found.

  • Lost Item(s)

  • Drop files here or
    Accepted file types: jpg, Max. file size: 15 MB, Max. files: 3.
      Photos must be in jpg format and cannot exceed 1.46MB
    • (Provide unique details if possible. For example: phone lock screen, colors, size, manufacturer, etc.)
    • MM slash DD slash YYYY
    • (For example: lodge name, trail, restaurant, parking lot name, etc.)