Employment
Overview
Join the Mt Van Hoevenberg Family
Mt Van Hoevenberg is an excellent place to work, and we’re always looking for exceptional employees who enjoy working in a fast-paced and fun environment! Perks include access to activities at Whiteface, Gore, Belleayre & Mt Van Hoevenberg Mountains, training provided, employee discounts, and you get paid too! We want to help find you find the perfect job at Mt Van Hoevenberg, so please tell us a little about yourself by starting with our EZ-Apply!
EZ-Apply »Job Opportunity Snapshot
Please take a look at the list of job opportunities below. If you’d like more info on a specific job, please click on Employment Opportunities, where you will find the description, compensation, and qualification information.
Learn More »- Snowsports
- Track Crew
- Electrician
- Event Logistics Team
- Maintenance Assistants
- Zipline and Mountain Coaster Staff
- Bobsled Experience
- Trail Maintenance
- Shuttle Bus Drivers
Employment Opportunities
Senior Representative, Employee Experience
Mt Van Hoevenberg and the Olympic Jumping Complex is seeking an experienced and energetic individual to the join the team as its Employee Experience Representative. This is a leadership position and reports directly to the General Manager of Mount Van Hoevenberg and Olympic Jumping Center and functionally to the Olympic Authority Director of People & Organization Development.
Overview
The People and Organization Development function within the ORDA organization is managed through a centralized/de-centralized structure. The centralized function is responsible for the overall development and management of the ORDA People and Organization Development Program and provides guidance and direction for its implementation at each ORDA Venue. The Senior Representative, Employee Experience is a generalist who directs, guides and manages the overall delivery of employee policies, programs and services at Mt Van Hoevenberg and Olympic Jumping Complex (MVH & OJC) and is responsible for maintaining a positive and engaging workplace culture according to ORDA values and policies, motivating employees, promoting an environment of high level of teamwork with accountability and communication at the Venue. Promoting ORDA values and shaping a positive culture is a vital aspect of ORDA’s People and Organization Development Program.
In addition, the Employee Experience representative oversees the administrative office staff and functions for the MVH and OJC teams.
Major areas of responsibility are:
- Recruitment and staffing
- Employment/on-boarding
- Employee orientation, training, and development
- Policy documentation and communications
- Employee relations, employee morale and motivation
- Employee communications
- Employee counseling, recognition, and services
- Employee safety, welfare, and security
- Labor laws and regulations compliance
The Sr. Representative, Employee Experience is a leadership position and reports functionally to the MVH and OJC General Manager, as well as administratively to the ORDA Director of People & Organization Development.
Responsibilities
The Sr. Representative, Employee Experience manages Human Resources practices and objectives at OSC & OJC to provide an employee-oriented, high-performance workplace culture, emphasizing quality, productivity and high-level standards that supports the recruitment, employment, and ongoing development of a qualified and motivated team of employees. She/he coordinates and administers the implementation of policies, programs and services developed and created by the central People & Organization Development department and approved by Executive Management.
Responsibilities of the Sr. Representative, Employee Experience include, but are not limited to:
- Administers HR policies, programs, procedures, and guidelines that are aligned with ORDA’s overall business strategy
- Makes recommendations to Central People & Organization Development regarding Venue organizational planning, job design, and Venue staffing needs
- Provides input to employee policies development
- Communicates and monitors Venue workplace culture so that it supports the company’s goals and promotes employee engagement
- Coordinates and manages the external and internal recruitment, selection and employment process
- Maintains the Venue’s employment section on the ORDA recruitment website
- Maintains established conditions of employment and employee profiles to be used in recruitment
- Implements and leads the recruiting and hiring practices for the Venue
- Conducts screening interviews for all candidates; participates in the selection process
- Conducts employee onboarding and helps organize training & development initiatives
- Supports current and future business needs through programs that support employee development, engagement, motivation and retention
- Cultivates a positive working environment
- Assesses training needs and monitors training programs
- Develops and monitors an annual department budget that includes recruitment, training and development, employee relations services, employee recognition, and administration.
- Participates in Venue staff meetings
- Monitors and advises managers and supervisors in the application of progressive discipline
- Monitors the performance improvement process with non-performing employees.
- Administers and monitors the company complaint procedure.
- Reviews and guides management recommendations for terminations; forwards to the Director of People & Organization Development for approval
- Utilizes and maintains the HR Management System to the company’s management and recordkeeping advantage
- Administers the in-house employee training strategy and system that addresses Venue training needs, including new employee orientation, skills development, and management development
- Assists managers with and coordinates the selection and contracting of external training programs, as needed
- Partners with Venue management to communicate employee policies, procedures, programs and laws
- Determines and recommends employee relations practices necessary to establish a positive employer-employee relationship and promotes a high level of employee morale and motivation.
- Conducts and documents investigations when employee complaints or concerns are brought forth; makes recommendations for resolution, as needed, to the Director of People & Organization Development.
- Ensures compliance with all existing governmental, labor, legal and government reporting requirements.
- Encourages employee communication and feedback through company meetings, suggestion program, employee opinion surveys, newsletters, one-on-one meetings, and ORDA’s internet site.
- Provides support to employees for various HR-related topics such as leaves and compensation and resolves any issues that may arise
- Gathers and analyzes data such as employee turnover rates
- Organizes and monitors exit interviews
- Maintains employee files and records in electronic and paper form
- Enhances job satisfaction by resolving issues promptly
Administrative Office Oversight
- Team Lead for Administrative Office Staff including Payroll Coordinator, AP Clerk and Administrative Assistant
- Oversight of attendance and work performance of above staff
- Enhancing effective functionality and professionalism of the office environment
- Enhances job satisfaction by resolving issues promptly
Skills and Qualifications
- BSc/BA in Business administration or relevant field or work equivalent
- 3+ years of experience in human resources management in leisure, outdoor recreation or hospitality operations, or within the service industry
- Certification and/or additional training in Human Resources management, such as SHRM, PHR or SPHR, would be a plus
- Understanding of general employee policies and procedures
- Good knowledge of employment/labor laws
- Excellent knowledge of MS Office programs
- Aptitude in problem-solving
- Ability to follow through while handling multiple and competing priorities
- Excellent presentation, verbal and written communication skills
- Confident and persuasive communicator
- Excellent active listening and negotiation skills
- Hands-on knowledge and use of HR systems and databases
- Team and results oriented leadership skills
- Demonstrated ability to work closely with management and employees to handle a variety of issues and tasks, including transfers, promotions, performance issues and terminations
- Demonstrated ability to conduct group facilitation, coach and counsel employees at all levels
- Demonstrated ability to work independently or in teams and manage time effectively.
- Demonstrated ability to work professionally with confidential information
Salary Range and Benefits
The salary range for the position is $55,726 – $78,016. Final offer will be dependent on qualifications, demonstrated skills, and experience.
The Olympic Authority offers an excellent benefits package that includes paid leave (sick, vacation, and personal time), paid holidays, health, dental, and vision insurance, long term disability and supplemental life insurance at preferred rates, participation in the NYS and Local Retirement Systems, and participation in NYS Deferred Compensation.
Interested Candidates should email a letter of interest and resume with the subject heading
“Sr. Representative Employee Experience” to:
The Olympic Authority is an Affirmative Action/Equal Opportunity Employer
Pursuant to Executive Order 161, no State entity is permitted to ask or to mandate, in any form, that an applicant for employment provide either their current compensation or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If any such information has been requested before the appropriate time, you may contact the Office of Employee Relations at (518) 474-6988 or via email at [email protected].
Lift Operations Staff
The Olympic Regional Development Authority (Olympic Authority) is seeking customer-oriented people to support seasonal lift operations at the Olympic Jumping Complex(OJC). Potential for year-round employment. Lift Operations staff provide operational support for the Skyride gondola, a state-of-the-art eight person pulse gondola. Ideal candidates will have lift operations experience but we will train customer service oriented people with a desire to learn.
Located in Lake Placid, New York, the Olympic Jumping Complex is the only ski jumping facility in North America homologated for both winter and summer jumping training and competitions. In addition to attending jumping events, visitors can also enjoy the ADA-compliant, Skyride gondola ride from the jump’s base to the bottom of the jump towers. From there, a ride in a glass enclosed elevator to the top of the HS128 meter ski jump offers amazing 360 degree views of the Adirondacks. The OJC also offers a four line Sky Flyer Zip Line which allows visitors to experience the thrills of ski jumping, as the course follows the incline and speed of the HS100 meter ski jump.
Work is performed on-site and outside at the OJC in all weather conditions. Weekend and Holiday work will be required as will work outside the normal workday as is necessary to fulfill obligations.
Essential Duties (this list is not exhaustive):
Minimum Qualifications:
Must be customer service oriented, able lift up to 50lbs., and be able to stand for extended periods.
Other Considerations:
Knowledge related to lift operations and customer service preferred.
Compensation:
Hiring rate of $19.33/hr or $20.83/hr depending on qualifications and experience. The Olympic Authority offers full-time, year-round staff an excellent benefits package that includes paid leave (parental, sick, vacation, and personal time), paid holidays, health, dental, and vision insurance, participation in the NYS and Local Retirement Systems (optional for less than full-time employees), and optional participation in NYS Deferred Compensation.
Interested candidates should send an email with the Subject Line of “Lift Operations Inquiry” to:
Interested applicants may send their resume with a letter of interest to:
Shinea Smith
[email protected]
The Olympic Authority is an Affirmative Action/Equal Opportunity Employer.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at [email protected]
Electrician
Full-Time | Year-Round
The New York State Olympic Regional Development Authority is seeking a journey level electrician to provide electrical installation, maintenance, troubleshooting, and repair for the Olympic Jumping Complex (OJC) and Mt. Van Hoevenberg (MVH). Electricians report to the Mount Van Hoevenberg and Olympic Jumping Complex Facilities Superintendent. The successful candidate’s work will include medium voltage distribution; low voltage controls; buildings; ski lifts; voice and data communications; and using electrical power from milliamps to 15.8 kV.
Located in Lake Placid, New York, the OJC is the only ski jumping facility in North America homologated for both winter and summer jumping training and competitions. In addition to attending jumping events, visitors can also enjoy the ADA-compliant, state of the art 8-person pulse gondola ride from the jump’s base to the bottom of the jump towers. From there, a ride in a glass enclosed elevator to the top of the HS128 meter ski jump offers amazing 360 degree views of the Adirondacks. The OJC also offers a four line Sky Flyer Zip Line which allows visitors to experience the thrills of ski jumping, as the course follows the incline and speed of the HS100 meter ski jump. MVH, also in Lake Placid, is home to a world-renowned combined skeleton & bobsled track along with 55 km of Cross–Country ski trails. MVH hosts world class Nordic, Biathlon and Nordic Combined events on 5km of World Championship rated trails. The new, state-of-the-art Mountain Pass Lodge serves as the hub for MVH activities.
This position works on site at both the OJC and MVH and provides electrical maintenance and repair of equipment in order to ensure safe and efficient electrical operations at the facility. Daily activities required to complete responsibilities may include climbing, standing, or being seated for extended periods, walking on mountainous grades, and exposure to cold winter conditions as well as hot summer conditions. Work outside the normal workday, as well as holidays and weekends, may be required as is necessary to fulfill responsibilities.
Essential Duties (this list is not exhaustive):
Minimum Qualifications:
Minimum of four years practical experience and/or documented completion of technical courses and a valid driver’s license. Should have a working knowledge of: applicable electrical code; AC and DC drives and starters; and programmable logic controllers. Talented candidates that lack full credentials will be considered for apprentice level employment
Other Considerations:
The successful candidate will be safety centered, be self-motivated, and have the ability to work independently. Must be able to work in a variety of environmental conditions. Preference will be given to candidates with skilift experience.
Compensation and Benefits:
The hiring rate for journey-level electricians is either $26.03/hr or $28.04/hr depending on qualifications and experience. Apprentice level technicians start at either $20.83/hr or $24.06/hr depending on level of knowledge and experience. Premium pay is also provided for eligible off-shift work. The Olympic Authority offers an excellent benefits package that includes paid leave (parental, sick, vacation, and personal time), paid holidays,health, dental, and vision insurance, participation in the NYS and Local Retirement Systems, and optional participation in NYS Deferred Compensation.
Interested applicants may send their resume with a letter of interest to:
Shinea Smith
[email protected]
The Olympic Authority is an Affirmative Action/Equal Opportunity Employer.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at [email protected]
Zipline and Mountain Coaster Staff
Come be a part of Lake Placid’s newest sources of fun! The Olympic Jumping Complex & Mt. Van Hoevenberg, both ORDA managed facilities, are seeking energetic, enthusiastic individuals to become Zip Line and Mountain Coaster Attendants. Staff will be cross trained and be responsible for providing guests with a safe, exciting and enjoyable experience. WE WILL TRAIN YOU! You will learn how to teach guests to get in and out of zip line gear safely and guide them on the lines. Staff will also operate the all-new and exciting mountain coaster. All staff must adhere to social distancing requirements and other protocols to ensure the safety of fellow employees and guests. Positions are available immediately!
QUALIFICATIONS: Must be at least 18 years of age and physically able to perform the essential functions of the job (lift 30+ lbs). Successful candidates must have excellent guest service, communication and teamwork skills. A background in ropes and climbing is preferred.
COMPENSATION: Grade 13 – $19.33/hr .ORDA offers an excellent benefits package including paid leave (sick, vacation, and personal time); paid holidays; health, dental, and vision insurance; participation in the NYS and Local Retirement Systems; and optional participation in NYS Deferred Compensation, a qualified 457-B plan,
Interested applicants may send their resume with letter of interest to:
Shinea Smith
Payroll Coordinator
[email protected]
The Olympic Authority is an Affirmative Action/Equal Opportunity Employer.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at [email protected]
Track Maintenance Workers
In addition to their primary responsibility of making and preparing the ice on the Sliding Track, workers may operate a variety of power-driven mechanical equipment, be involved with maintaining buildings and grounds, and performing other tasks as assigned. Must be able to perform heavy physical labor. Will train.
COMPENSATION: Grade 13 – $19.33/hr. ORDA offers an excellent benefits package including paid leave (sick, vacation, and personal time); paid holidays; health, dental, and vision insurance; participation in the NYS and Local Retirement Systems; and optional participation in NYS Deferred Compensation, a qualified 457-B plan,
Interested candidates should contact:
Shinea Smith
Payroll Coordinator
[email protected]
The Olympic Authority is an Affirmative Action/Equal Opportunity Employer.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at [email protected]
Bobsled Experience Staff
Bobsled Experience Staff are classified as Maintenance Assistants. In addition to their primary responsibility of driving sleds in the bobsled passenger ride program, they are responsible for making and preparing the ice on the Sliding Track. Workers may operate a variety of power-driven mechanical equipment, be involved with maintaining buildings and grounds, and performing other tasks as assigned. Must be able to perform heavy physical labor. Applicants must have a valid driver’s license and will be subject to drug testing. Will train. Entry rate:$19.33/hr
Interested candidates should contact:
Shinea Smith
Payroll Coordinator
[email protected]
The Olympic Authority is an Affirmative Action/Equal Opportunity Employer.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at [email protected]
EZ-Apply
Other Career Opportunities
ORDA CAREERS
We also have career opportunities available at our Lake Placid venues, including the Olympic Center, Olympic Jumping Complex, Olympic Sports Complex and Mt Van Hoevenberg. Learn more about our available positions below!
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