For help planning your trip to Mt. Van Hoevenberg or any general inquiries, complete the General Inquiries form below.
For questions, changes or cancellation requests regarding an order— whether you purchased online or in-person— complete our Customer Service form below.
If you have lost any item(s) at Mt. Van Hoevenberg, please fill out the Lost & Found form below, and our Guest Services staff will contact you if and when your item is returned.
All 2020/21 Season Pass holders are eligible to request a 100% SKI3 Assurance purchase credit through December 1, 2020 using the request form.Request Your Assurance »
Mailing Addresses & Phone Numbers
Mt. Van Hoevenberg
220 Bobsled Run Lane, Lake Placid, NY 12946
Need help planning your trip to Mt. Van Hoevenberg? Please fill out the form below and we will get back to you as soon as possible.
For questions, changes or cancellation requests regarding your order, please complete the form below and a customer service representative will be in touch shortly!